Industry platform
One record from triage
to discharge summary
Registration, clinical order entry, ward and theatre scheduling, pharmacy, diagnostics and payer billing on a single patient record. Built with clinicians who did not want another screen to log into.
- On-premise
- Private cloud
- Hybrid
- Cloud
Overview
HIS, clinical records, pharmacy and revenue cycle for multi-speciality hospitals.
Hospitals rarely lack systems; they lack one patient record. Registration sits in one application, the lab in another, pharmacy in a third, and the discharge summary is assembled by hand while a bed sits blocked. This product carries the patient from token to discharge on one record: order entry with interaction alerts, a live bed map, theatre slots that respect surgeon and anaesthetist availability, and dispensing that checks batch and expiry at the counter.
The revenue cycle is treated as clinical work, not an afterthought. Tariffs differ by cash, corporate and government scheme, package inclusions apply automatically, and pre-authorisation and claim files are tracked per TPA with ageing so finance knows which file is stuck and with whom. Access is role-based down to field level and every write carries an audit trail. A single-doctor clinic does not need this; a practice management app will fit better and cost a fraction.
- 3.5 hours down to 70 minutes from order to gate pass
- Discharge turnaround
- 4.1% of submitted files, from 11% before
- Claim rejection rate
- 47% fewer on the top 200 moving items
- Pharmacy stock-outs
- 45 seconds for a returning outpatient
- Registration time
Modules
What ships in the box
- Registration and Appointments
- Clinical Records and Order Entry
- Inpatient, Ward and Theatre
- Pharmacy and Central Stores
- Diagnostics: Laboratory and Imaging
- Billing, Insurance and Revenue Cycle
Integrates with
- ABDM
- HL7 FHIR
- DICOM PACS
- Razorpay
- Tally Prime
- Twilio
- GSTN
- Microsoft Entra ID
Capabilities
What it does
Registration and OPD queues
Register a returning patient in 45 seconds from a UHID, phone number or ABHA address, with per-consultant token queues and a display board showing real waiting time.
Speciality clinical templates
Note templates per speciality, so a cardiology consult and an antenatal visit capture different structured fields rather than sharing one generic free-text box.
Order entry with clinical alerts
Computerised order entry for drugs, labs and imaging with allergy, duplicate-therapy and interaction alerts. An override requires a reason that is stored with the order.
Bed, ward and theatre scheduling
Live bed map by ward and class, theatre slots that respect surgeon and anaesthetist availability, and transfers that move the billing account with the patient.
Pharmacy with batch and expiry control
Dispensing checks batch and expiry at the counter, ward indents draw from floor stock, and near-expiry stock is flagged for supplier return before it becomes a write-off.
Laboratory and imaging integration
Analysers post results over HL7 and radiology studies link to the PACS by accession number, so the consultant reads report and image from the same patient record.
Payer tariffs and package billing
Separate tariffs for cash, corporate and government scheme patients, with package inclusions and exclusions applied during the stay rather than argued about at discharge.
Pre-authorisation and claims tracking
Pre-authorisation requests, query responses and final claim files tracked per third-party administrator with ageing, so finance knows which file is stuck and with whom.
FAQ
Questions we get asked
- Will it work if our internet connection drops?
Registration, order entry and pharmacy dispensing run against a local instance in the on-premise and hybrid deployments, so a link failure does not stop admissions or the pharmacy counter. Outbound integrations such as claims and ABDM queue and replay when connectivity returns.
- Can we keep our existing lab and radiology systems?
Yes, and most hospitals do. Analysers and the LIS post results over HL7; imaging links to your PACS by accession number. Replacing a working laboratory system rarely pays for itself, so the integration path is the default recommendation rather than the fallback.
- How is patient data protected?
Access is role-based down to field level, with break-glass access to a record outside a clinician's unit requiring a stated reason that is logged. Every write records user, timestamp and prior value, and data can stay entirely inside your data centre if you deploy on-premise.